Can I return the product if it does not suit me?

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• Will it be possible to return the product if Vespera does not suit me?

  For our Kickstarter backers: Kickstarter is not a store and is therefore not able to refund contributors. When you contribute to a project, you are expressing your support for the creator and supporting his or her right to try something new. We ...

• [Kickstarter] Will it be possible to return Hestia and get a refund if the product does not suit me?

  No, it will not be possible to return your reward to Vaonis. Read this Kickstarter article to learn more about Returns.

• How long is the product warranty period?

  The product benefits from a 2-year warranty (Europe and rest of the world) against hidden defects. This guarantee excludes misuse, lack of maintenance or protection etc.

• What is the product warranty period?

  Our products come with a 2-year warranty (Europe and rest of the world) against hidden defects. This guarantee excludes misuse, lack of maintenance or protection, etc. You can find our Terms of Sale here.

• What does Vespera come with?

  The product will be delivered with: - the Vespera observation station - a custom-designed tripod - USB wall charger - USB magnetic cable - a bubble plate platform