How long is the product warranty period?
The product benefits from a 2-year warranty (Europe and rest of the world) against hidden defects. This guarantee excludes misuse, lack of maintenance or protection etc.
What's the warranty on your products?
Our products come with a 2-year warranty in case of a material defect. It starts from the date you receive your product. The warranty is excluded in the event of damage or deterioration resulting from: – misuse, negligence, lack of supervision or ...
Will it be possible to return the product if Vespera does not suit me?
Kickstarter is not a store and is therefore not able to refund contributors. When you contribute to a project, you are expressing your support for the creator and supporting his or her right to try something new. We invite you to consult the ...
When will Plan my Night be available on Android?
Plan my Night will be available in December 2021 (period to be confirmed)
What type of battery will have Vespera?
Vespera will have an integrated battery. However, it will be possible to connect external batteries to enjoy long nights of observation!
How can I cancel my pledge on Kickstarter?
A pledge can only be canceled while a project's funding period is still live. To cancel a pledge: 1. Visit the project page 2. Click the "Manage your pledge" button 3. From there you can click the "Cancel Pledge" link located next to the "Change your ...