How long is the product warranty period?
The product benefits from a 2-year warranty (Europe and rest of the world) against hidden defects. This guarantee excludes misuse, lack of maintenance or protection etc.
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What's the warranty on your products?
Our products come with a 2-year warranty in case of a material defect. It starts from the date you receive your product. The warranty is excluded in the event of damage or deterioration resulting from: – misuse, negligence, lack of supervision or ...
How do I transfer my instrument's warranty?
If you intend to sell your instrument to a new owner and the warranty is still valid, you will need to either: - Ask the new owner to use the registration form - Contact the support team with the following new owner details: First Name Last Name ...
How do I transfer my instrument's warranty?
If you intend to sell your instrument to a new owner and the warranty is still valid, you will need to either: - Ask the new owner to use the registration form - Contact the support team with the following new owner details: First Name Last Name ...
What is Hestia's warranty?
The warranty period is 2 years from receipt of Hestia.
How can I take deep-sky photos if there's no object tracking for long observations?
Long exposures are obtained by reframing and stacking exposures of a duration compatible with the absence of tracking.