How long is the product warranty period?

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• What is the product warranty period?

  Our products come with a 2-year warranty (Europe and rest of the world) against hidden defects. This guarantee excludes misuse, lack of maintenance or protection, etc. You can find our Terms of Sale here.

• How do I transfer my instrument's warranty?

  If you intend to sell your instrument to a new owner and the warranty is still valid, you will need to either: - Ask the new owner to use the registration form - Contact the support team with the following new owner details: First Name Last Name ...

• How do I transfer my instrument's warranty?

  If you intend to sell your instrument to a new owner and the warranty is still valid, you will need to either: - Ask the new owner to use the registration form - Contact the support team with the following new owner details: First Name Last Name ...

• What is Hestia's warranty?

  The warranty period is 2 years from receipt of Hestia.

• How can I take deep-sky photos if there's no object tracking for long observations?

  Long exposures are obtained by reframing and stacking exposures of a duration compatible with the absence of tracking.