How to change my shipping address?
You can go back to your PledgeBox link in order to update your shipping details until we start shipping your batch.
If the status on your Pledgebox link is "locked", that means we are already preparing your reward and you will need to get in touch with us.
If your parcel has been shipped already, we will not be able to change your address and you will need to contact USPS to amend your details.
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What is the shipping time for Stellina?
June 2nd, 2022 Edit: Stellina orders are shipped 4-6 weeks after the order date. Feel free to look at our list of resellers and check if they have stock in your country: https://vaonis.com/resellers
How to change the language of the application?
Singularity's display language now depends on the OS language of your mobile device. To change the language, you need to change the language settings of your phone or tablet.
Do I have to pay a shipping fee in addition to Vespera's price?
Yes, the price displayed does not take into account the shipping costs. This is automatically added to your order: - €50 for deliveries in Europe (including the UK, Switzerland, and Norway) - USD 50 for the United States and Canada - USD 150 for any ...
Will it be possible to change Vespera's camera settings? (exposure time, ISO...)
Yes, we have deployed our Expert Mode accross all our Stellina and Vespera models. With this feature, you can change the camera settings (gain & exposure time).
[Kickstarter] - I received a shipping notification in early January, but there have been no updates on my tracking since then.
The longest part of the shipping process is the freight by sea, which can take several weeks. Even if your shipping notification mentions a location point in the US (for example), it's important to note that this is just a dispatch point where your ...