[Vespera - Vespera II - Vespera Passsengers] How to set up the hygrometer sensor
The detection of the hygrometer sensor may take between 30 seconds and 1 minute.
- Manually open the product arm.
- Remove the lens ring on the front of the optical arm by pressing the designated button.
3. Insert the Vespera hygrometer sensor into its housing and press it firmly into place.
4. Secure the sensor by screwing it in with the provided screwdriver.
5. Manually close the arm.
6.Turn on the product.
7. Connect to Vespera via the Singularity application.
8. In the application, go to the "Space Center" page.
9. Navigate to the "Instrument" section.
If the installation is correct:
- The temperature and humidity icons will appear under the product image.
- You can then initialize the product and begin an observation.
If the installation is incorrect or faulty:
- The temperature and humidity icons will not appear under the product image, and the message "No sensor detected" will be displayed.
Can you please try the following steps to troubleshoot?
Test 1:
- Start your Vespera and connect it to the app.
- Remove the screw from the sensor.
- Firmly press the sensor into position with your finger.
- Wait 30-40 seconds and check if the sensor is detected.
- If the sensor is detected, replace the screw and tighten it firmly into position.
Test 2:
- Start your Vespera and connect it to the app.
- Remove the screw from the sensor.
- Screw the screw into the slot without the sensor to create a "path".
- Place the sensor back into position and secure it by tightening the screw firmly.
- Check if the sensor is detected.
Additional check:
- If you purchased a filter, check if the app correctly detects the filter.
If the problem persists, submit a ticket to the support team.