I can't login to my account
Your Stellinapp credentials are not valid on Singularity. To use the new app, you need to create a new account.
If you already have a Singularity account, you can request to reset your password:
Click on sign in > enter your email address > Forgot your password.
An automated email will be sent to your email address so you can reset your password.
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Do I need an Internet connection to use STELLINA?
No, STELLINA uses a Wi-Fi network to communicate with your device but it doesn’t need an internet connection. When you set up STELLINA, you just need to go to your Wi-Fi settings and connect to the STELLINA network (in the same way you would connect ...
[Kickstarter] I want to get a second Hestia for a present. How can I get a second one?
You can only choose one reward (a pack) during the campaign, but you can complete it with “add-ons” (complementary items), including an additional Hestia telescope. If you wish to purchase multiple packs, you must create another Kickstarter account.
Does STELLINA support multiple users at the same time?
Yes, you can connect up to 10 smartphones and tablets to STELLINA at the same time. One of them will be designated as the administrator and the other users will be able to see the pictures taken by the instrument. For the users who regularly organize ...
In which currency will I be charged for Vespera Pro's order?
You will be charged in American dollars ($US) or Euros (EUR). For any other currency, the final amount charged will be depending on the day's exchange rate. Please note bank fees may apply for payment in a different currency than your bank account.
In which currency will I be charged for Vespera's order?
You will be charged in American dollars ($US) or Euros (EUR). For any other currency, the final amount charged will be depending on the day's exchange rate. Please note bank fees may apply for payment in a different currency than your bank account.