Which payment methods are accepted?
You can pay either with your credit/debit card or Paypal.
Bank transfer is an option but order processing may take longer. Feel free to contact us
for more details.
Installment payments are only offered for French credit cards.
Which payment methods are accepted on Kickstarter?
You can use a Visa, Discover, JCB, MasterCard, UnionPay or American Express credit or debit card. Currently, Discover, UnionPay and JCB cards are only accepted for projects based in the United States. Maestro and Visa Electron cards are not accepted. ...
Why did my order fail?
If you tried to place an order at vaonis.com but received a failed order notification, it might be because: A credit card payment limit set by your bank. If this is the case, we recommend that you contact your bank directly so that they can remove ...
Do you offer payment in installments?
The transaction is carried out directly on the Kickstarter platform, which does not offer payment in installments.
Do I have to pay for duties and taxes?
When your order on vaonis.com, products are shipped either from our French or American warehouse. Duties and taxes are on us.
In which currency will I be charged for Vespera's order?
You will be charged in American dollars ($US) or Euros (EUR). For any other currency, the final amount charged will be depending on the day's exchange rate. Please note bank fees may apply for payment in a different currency than your bank account.