What to do if you receive a notification about your Singularity account being deleted?
If you receive an email indicating that your Singularity account is scheduled for deletion, simply log back into the app to keep your account active.
If you use the Singularity app frequently, this notification may be related to an older, inactive account you created in the past. In that case, you can ignore the notification.
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How to delete pictures from the Singularity gallery
If your app’s photo gallery is nearly full, we recommend saving and deleting some photos to free up space. To delete a photo, follow these steps: Save the photo to your mobile device’s memory. Share the photo using your preferred apps (email, cloud ...
How can I free up space in the internal memory of my instrument?
How does Vespera's internal storage work? All Vespera models come with built-in storage of varying capacities, allowing you to save pictures during your observations and transfer them to your computer later. You can check the internal storage status ...
I can't login to my account
Your Stellinapp credentials are not valid on Singularity. To use the new app, you need to create a new account. If you already have a Singularity account, you can request to reset your password: Click on sign in > enter your email address > Forgot ...
How to update my instrument?
Note: Two types of updates are available: Singularity application update: This must be done first. Embedded software update: This applies to the software in your Stellina or Vespera observation station. Our newsletter, titled "A New Update Is Now ...
Where can I find metadata for images saved in Singularity?
You can find information like shooting date, number of images stacked, observation time, image weight, moon phase, etc. in your Singularity gallery: Profile tab > Tap on the saved photo > Details