What will happen in the event of a breakdown/breakage?

What will happen in the event of a breakdown/breakage?

Vespera being a brand new product, it may have youthful defects. In case of proven defects, failure or breakage, we invite you to contact our support department at support@vaonis.com. After a diagnosis with one of our technicians, your product will either be repaired remotely with a software update or sent back to our factories for repair.
Repair support is only available in countries where delivery is offered.
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    • When will my card be charged?

      Your card will be charged as soon as you place the order.
    • When will I receive my order?

      All the received orders will be dispatched within 24 hours, on business days.