ORDER
Can I pay in instalments?
For countries in the EU zone, it is possible to pay in 4x free of charge with our partner Alma.
Do you offer delivery outside the countries listed?
For reasons of commercial certification, we are not allowed to ship Vespera Passengers outside our delivery area.
What is the product warranty period?
The product comes with a 2-year warranty (Europe and rest of the world) against hidden defects. This guarantee excludes misuse, lack of maintenance or protection, etc.
What happens in the event of a breakdown?
If you have any difficulties using your Vespera Passengers, please contact our support department at support@vaonis.com. After a diagnosis with one of our technicians, your product will either be repaired remotely via a software update, or sent back ...
Can I return the product if Vespera Passengers does not suit me?
Yes, you have 30 days to try your instrument and return it if it doesn't suit you. In accordance with our terms and conditions of sale, it is imperative that you return your entire order with all original packaging and accessories.
What are the charger and cable references for Vespera Passengers?
Just make sure your charger/cable can supply 5v/9v/12v - 2 or 3 A with a USB-C port compatible with PD (Power Delivery). We recommend a charger providing at least 45W.
Why aren't the adapter and charging cable included?
European directives require all electronic devices to be equipped with a USB-C port in order to offer universal charging from 2024. We believe that all our customers will already have at least one USB-C charger and cable at home. As the environment ...
Where is Vespera Passengers manufactured?
Vespera Passengers will be manufactured in the same factory as Vespera & Stellina, the APF 34 adapted company, located in Montpellier in the south of France.
What countries do you ship to?
Vespera Passengers can ship to the following destinations: - European Union countries - Switzerland - United Kingdom - United States - Canada - Japan - Australia - New Zealand - United Arab Emirates - Singapore
What does Vespera Passengers come with?
Vespera Passengers comes with a tall Gitzo tripod. No charger or charging cable is included. You can use an existing USB-C charger and cable.
Do I have to pay additional taxes?
Yes, you will have to pay import taxes if you live outside the European Union. You can pay them on the carrier's website or directly with the delivery person. To find out the amount of import tax, we advise you to contact your local ministry of the ...
What is the price of Vespera Passengers?
$1950 / €1950 + shipping + import fees outside of the EU
What's the difference between Vespera Passengers and Vespera?
Vespera Passengers has a more powerful and more recent sensor than Vespera (6.2MP vs. 2MP). It also offers a wider field of view, giving you more information in your photo.