WARRANTY
What is the product warranty period?
We have extended our warranty period to 3 years for the following models: ✅ Vespera II ✅ Vespera Pro ✅ Hestia No action is required on your part—the extra year is automatically applied to your original warranty period. For more details, you can ...
How do I transfer my instrument's warranty?
If you intend to sell your instrument to a new owner and the warranty is still valid, you will need to either: - Ask the new owner to use the registration form - Contact the support team with the following new owner details: First Name Last Name ...
What should I do in case of a defect, failure, or breakage?
If you experience any defects, malfunctions, or breakage with your instrument, please contact our support team by submitting a ticket with a detailed description of the issue. After an initial diagnosis with one of our experts: The issue may be ...