WARRANTY
What is the product warranty period?
Our products come with a 2-year warranty (Europe and rest of the world) against hidden defects. This guarantee excludes misuse, lack of maintenance or protection, etc. You can find our Terms of Sale here.
What happens in the event of a breakdown?
If you have any difficulties using your Vespera Passengers, please submit a ticket to our Support team with as many details as you can. After a diagnosis by one of our technicians, your product will either be repaired remotely via a software update, ...
How do I transfer my instrument's warranty?
If you intend to sell your instrument to a new owner and the warranty is still valid, you will need to either: - Ask the new owner to use the registration form - Contact the support team with the following new owner details: First Name Last Name ...